Privacy Policy

Viendo Limited (“Viendo”, “we”, “our”, or “us”) is committed to protecting your personal information and respecting your privacy. This policy explains what data we collect, how we use it, and your rights under UK data protection law (including the UK GDPR).

Who We Are

Viendo Limited
21 Esmond Road
London, NW6 7HF

Tel: 0330 107 5654
Email: info@viendo.net

Information We Collect

We may collect and process the following personal data when you interact with us:

  • Details you provide through our website contact forms or sign-ups (e.g. name, company, phone number, email address).

  • Messages sent via WhatsApp or other communication tools we use.

  • Technical information about your visit to our website, including cookies and analytics data.

How We Use Your Information

We use your information to:

  • Respond to enquiries and provide customer support.

  • Deliver services and manage customer accounts.

  • Send updates, marketing, and information you have requested.

  • Improve our website and services through analytics.

  • Meet our legal and contractual obligations.

Sharing Your Data

We do not sell your personal data. We may share information with trusted partners and vendors where necessary to deliver our services.

Legal Basis for Processing

We process personal data under the following grounds:

  • To fulfil a contract or provide a service you have requested.

  • To comply with our legal obligations.

  • For our legitimate business interests (such as improving services, maintaining security, or marketing to existing customers).

  • With your consent (where required, e.g. for marketing sign-ups).

Data Retention

We keep personal data only for as long as necessary for the purposes described in this policy, unless a longer period is required by law.

Cookies

Our website uses cookies and similar technologies to:

  • Enable core site functionality.

  • Understand how our site is used through analytics.

  • Improve user experience.

You can adjust your browser settings to block or manage cookies at any time.

International Transfers

We do not routinely transfer your personal data outside the UK.

Children’s Data

Our services are designed for businesses and not directed at children. We do not knowingly collect information relating to individuals under 18.

Your Rights

Under data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict processing.

  • Withdraw consent (where applicable).

  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise these rights, please contact us at info@viendo.net.

Updates to This Policy

We may update this privacy policy from time to time. Any changes will be published on this page.